![]() You can also select Use a recovery code and enter a recovery code. ![]() Find the token in the authenticator app on your mobile device and enter the token in the web app. In the next pop-up in the web app, we'll ask for a 2FA token.In the My account menu in the web app, select Settings, then Security settings, and then turn off 2-factor authentication.You need to be logged in to the extension to manage 2FA in the web app. The token refreshes every 30 seconds in the Dashlane Authenticator app, and the old token is no longer valid. Depending on your settings, we'll ask for this token every time you log in to Dashlane or only when you log in from a new device. Select Done.Īfter you've turned on 2FA, you see a 2FA token for Dashlane whenever you open your authenticator app. Download the recovery codes and save them in a safe location. In the next pop-up in the web app, you'll see the recovery codes that you can use if you lose access to the authenticator app on your mobile device.In the web app, select Continue and then enter the token.A 6-digit token appears in the authenticator app on your mobile device. Take the setup code from the web app and enter the code in the authenticator app on your mobile device. If your device doesn't have a camera, select Enter setup code. Use the camera to scan the QR code appearing in the web app. Open the Dashlane Authenticator app on your mobile device. In the next pop-up in the web app, you'll see a QR code and a setup code.If you no longer have the recovery codes and need to get into your account, contact Customer Support. But make sure to save your recovery codes someplace safe because we can't send you more codes by text. If you have a Singapore phone number, you can set up 2FA using that number. Note: We can't send recovery codes by text to Singapore mobile numbers because of the country's policies. If you get locked out of your account, we can send recovery codes by text to this number. Enter the phone number for your mobile device.Choose whether to use 2FA every time you log in to Dashlane or only when you log in from a new device.Please upgrade to the latest version of your Sorry, your browser doesn't support HTML5 More about the Dashlane Authenticator app We recommend the Dashlane Authenticator app, but you can use other apps as well. ![]() This app is different from the main Dashlane app. First, you need to download an authenticator app for your mobile device, which you'll use to store the 6-digit tokens used in the 2FA process. You can set up 2FA to add a layer of protection to your Dashlane account. Read the beginner's guide to 2FA on our blog Protect your Dashlane account with 2FA Then you confirm your identity, usually by entering a token or code sent to your mobile device or email address.ĢFA adds security to your online life because, to access your logins, you need a password that only you know and a mobile device that only you have. This process is called "single-factor authentication" because you prove your identity in one step by providing something that only you know.Ģ-factor authentication (2FA) requires two steps. When you log in to a website or app, you use your password to prove that you are who you say you are.
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